Hello! You may use this page to track the status of your refunds and shipments. This tracker is updated every Monday and Thursday, and we highly recommend checking in every Tuesday and Friday for any changes.Kindly refrain from sending us inquiries that are already addressed in our Frequently Asked Questions and Terms and Conditions.If you understand, please click here to proceed.
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Refund schedules may vary, but delays will not exceed 14 days. For orders purchased through a proxy, the refund amount will depend on the amount transferred to us according to their schedule. Refunds will be distributed based on your order code.
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| ORDER CODE | REFUND SCHEDULE | STATUS | CONFIRMATION |
|---|---|---|---|
| MF10-002 | September 23 | PENDING | PENDING |
| BF10-003 | September 23 | PENDING | PENDING |
| BF10-004 (1 Animate Exclusive) | October 15 | PENDING | PENDING |
| BF10-006 (1 Animate Exclusive) | October 15 | PENDING | PENDING |
| BF10-011 (1 Animate Exclusive) | October 15 | PENDING | PENDING |
| JN-001 | September 14 | REFUNDED | View receipt here. |
| JN-002 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-003 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-004 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-005 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-006 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-007 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-008 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-009 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-010 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-011 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
| JN-012 | Every 5th and 20th of the month (See proxy refund schedule here.) | PENDING | PENDING |
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Tracking numbers are updated within 24-72 hours after the scheduled shipping date. For excess payments, please fill out the refund form.
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| RECIPIENT | SHIPPING DATE | STATUS | SHIPPING FEE | TRACKING NUMBER |
|---|---|---|---|---|
| Mikaella R. | September 16 | SHIPPED | ₱ 75.00 | JT0006825975576 |
| Justine T. | September 16 | SHIPPED | ₱ 95.00 | JT0006827923770 |
| Geraldin S. | September 16 | SHIPPED | ₱ 95.00 | JT0006828481481 |
| Ariel D. | September 16 | SHIPPED | ₱ 54.00 | JT0006829674863 |
| Luz V. | September 16 | SHIPPED | ₱ 54.00 | JT0006828855181 |
| Barbs C. | September 16 | SHIPPED | ₱ 54.00 | JT0006828900872 |
| Michaella R. | September 16 | SHIPPED | ₱ 54.00 | JT0006829214078 |
| Charisse D. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Kyla R. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Sam | September 17 | PENDING | ₱ 0.00 | PENDING |
| Rhian M. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Nichole R. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Anna N. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Florence L. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Pia | September 17 | PENDING | ₱ 0.00 | PENDING |
| Marissa B. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Fatima B. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Hanna A. | September 17 | PENDING | ₱ 0.00 | PENDING |
| Jason H. | September 21 | PENDING | ₱ 0.00 | PENDING |
